Price-wise, DriftAway is costlier than other clubs. Other clubs will offer a discount to our readers without having to commit to a set pre-paid timeframe subscription. You will have to pick from the current coffees which are featured in your tasting kit or received for that month. DriftAway also has a referral program.
If you refer a friend or family member, you receive a credit to your account. They also offer office delivery plans, designed for companies that want DriftAway Coffee.
Normally the shipments arrive within days, but may take as much as four business days depending on where you live. Shipments take off from NYC. I live in Ohio and ordered my coffee before 5 pm on Friday. The coffee was delivered to my apartment the following Wednesday. I was hoping it would come faster, but it still made it to me in a reasonable amount of time and between their stated shopping time frames. Your tasting kit comes in a brown sealed paper-like shipping bag. The bags of coffee are placed inside.
There is no bubble-wrap, tissue paper, etc. Although the first shipment is mini bags, they will be similar to the larger bags you will receive after the first tasting kit shipment. The coffee bags are made from sturdy brown paper material and each come with their own special label. The label is easy to read and elegantly designed. The date the beans were roasted and your name is hand printed on the bag, which makes it feel a bit more special and personalized. The box also includes postcards for each coffee you receive in the tasting kit.
The brew instructions card is full of information and step-by-step instructions on how to brew the ultimate cup of coffee with DriftAway. It tell you when to grind your beans, what temp your water should be, how to store your leftover beans, what kind of grinder to use, the suggested grind size for you chosen brewing method, and how to weigh your beans.
Each shipment arrives with the recipient's name hand-written in cursive at the bottom of the tag, making each package feel that much more personal. I did not think there was anything worth noting as negative about the packaging. It was simple, beautiful, and comes with a wealth of information.
Gift givers can choose from scheduling a gift membership or creating an e-gift card for their recipient. For gifted memberships, the gift giver will pick the address where the gift will be delivered. The first delivery will have instructions for the recipient on how to setup the rest of their plan and account.
Gift cards can be purchased for specific membership plans and durations as well. That way the recipients can redeem the plan themselves.
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There is nothing too special about the gift membership and it is quite basic. You pick between shipment sizes and how often they will be sent and you pay upfront for the cost for the duration that you choose. You are required to pick a plan or a gift card for a specific plan. Therefore, the recipient will need to be content with the amount and frequency of coffee you have decided to send them.
This is not a huge issue since the plans clearly state how much coffee each plan will provide i. The website is clean, simple, easy to read, and elegantly designed. It has a minimalist feel, which I tend to really love. Right on the homepage they have text and images that clearly explain how to get started and how this coffee club will work. Their tabs at the top of the homepage are clearly marked so you can navigate easily to the page you want to read more about, like their About section, reviews, or how coffee subscriptions will work. Their About Section has tons of useful information.
They have anything from brewing tips, to info about the benefits of single origin coffee, to how coffee affects your health. When you go into your account on the website you can easily access your taste profile where you can rate your coffee from each profile, your coffee history, when your next order will ship, etc. The only small issue I had with the website was when I went to sign up for my subscription for the first time.
I was supposed to use a coupon code. Later, I realized the entry spot for coupon codes was at the very top of the order page, which I never saw and would have never expected it to be. I personally believe it would make more sense to move the coupon code box to the bottom of the page next to where you enter in your credit card information. Additionally, there should be a confirmation page as well before the site takes your payment and places the order.
DriftAway has a FAQ style section along with an email address to send any questions to. I always had quick responses to emails with my questions and the issues I had with my coupon code were taken care of promptly and painlessly. When I inquired about stopping my subscription and if there was something I needed to do on my end, it was all taken care of for me and I did not have to do anything.
Despite these sections of the site, there was no dedicated call line offered and some people do like to call a company directly instead of sending an email or request form. It is also a little challenging to find the FAQ style page. The page is not called FAQs.
Rather, it is at the bottom on the website under Helpdesk. Solo Club 7 Ounce Club — Includes 7 ounces of coffee, which brews about 14 cups. Ideal for a single coffee drinker. Doppio Club 11 Ounce Club — Includes 11 ounces of coffee, which brews about 22 cups of coffee and is ideal for a single or dual coffee drinking household.
Size: 7 - 31 ounces. How soon after roasting do beans ship: Same Day. Random or Selective Coffee Choices: Random. This coffee is for the customer that desires freshness above all else. The beans are roasted and shipped 12 hours later. They only come in whole beans you grind yourself at home, which contributes to the freshness as well. I also think this club is best for individuals who tend to like lighter to medium roasts of coffee and not dark and bold roasts. Shipment Reminders: 12 hours before your shipment goes out, DriftAway will send you a reminder.
If you want to make last minute changes, you can. Most clubs require changes 24 to 72 hours before shipment, so this is a nice feature. Personalized Coffee: The tasting kit is quite neat. They send you coffees from all spectrums to see what you are naturally attracted toward. Then, they customize your deliveries based on your votes for the tasting kit.
Extremely Fresh Coffee: Most companies will ship their beans within 24 to 72 hours, but DriftAway ships in 12 hours. They have a standard day for shipments, which allows them to control when the beans are roasted and shipped out, ensuring peak freshness.
Office Plans: While not part of the regular membership, they offer prepaid office plans. These allow you to purchase five to 30 pounds of coffee delivered bi-weekly or monthly. You are only charged with each shipment.
You will choose one or more coffees from their single-origin selection and there is no tasting kit with this one. Coupon code entry and payment confirmation page: I had issues finding the coupon code entry box when I was going to place my order for the first time.
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Additionally, there is no payment confirmation page, which the site really needs. Customers need the opportunity to confirm they want to use that card, that payment is correct, coupons were applied correctly, etc. Customer Service: DriftAway could use a phone number so people can directly call and speak with something if they have issues or questions.
Not everyone likes to use email or request forms, especially those apart of the older generations. A phone number would just be an added benefit and provide customers with another form of contact. Overall, DriftAway creates a customized experience for the coffee drinker that knows what they want and flavors they prefer in their coffee.
The tasting kit will ensure DriftAway knows what kind of coffee you like an the coffee profile you prefer, so you can feel confident knowing you will get coffee you love to drink. Enjoy personalized coffee subscriptions and a fun selection of coffee delivered as often as you would like from the DriftAway Coffee Club. Tags: coffee clubs drift away coffee club. You need to set up a profile for the subscription. The first shipment will be a tasting kit. So you know what to expect and set your preferences. You will get four 2 ounce bags of coffee beans. Taste them and find which ones you like the most.
Next step is to set the frequency of shipment. You can have weekly, bi-weekly or monthly. You can also set up the payment mode like per shipment or 6 months. And for each coffee profile, they change the coffee frequently. So you can take a new one every month or so. You can set up how often you want it to change. In case you are interested in learning anything related to coffee then check out their coffee academy blog. You can learn about how to brew coffee, different methods for that, type of equipment.
And a lot more. This discount coupon will be activated once your referral gets 3 deliveries.